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Our performance

St Vincent’s Health Australia believe that nothing is more important than keeping you safe during your stay with us. We are taking the lead in ensuring that our patients, residents and their families have transparent information about how we perform against national safety benchmark standards. This will allow you to make informed decisions about your care.

The graphics below outline our performance against two key performance measures of hand hygiene and staph aureus bacteraemia. Click on the more data button to see our performance at the divisional and facility levels

How clean are our hands?

National Benchmark 70.0%

82.67% of all SVHA staff complied with hand hygiene audit requirements Percentage of SVHA staff handwashing compliance White circle background with text
handwashing bottle
Hand under liquid dispenser
handwashing bottle
7.5% improvement in hand washing over 3 years Number of falls in SVHA per 10,000 patients White circle background with text

Hand hygiene is the single most important factor in reducing hospital acquired infections. Our hands may look clean but many germs are invisible to our eyes. We can unknowingly transmit germs on our hands to others and our environment.

SVHA rigorously monitors how often staff wash their hands across five points of care: before they enter your room, whilst in the room, before a procedure, after a procedure and when they leave your room. In June 2015, 82.7% of staff were observed to have washed their hands, based on the five moments above, during the audit period which is 17.5% above the national target of 70%. This is a 7.5% improvement over the past 3 years.

Your healthcare worker should always perform hand hygiene in front of you. If you did not see them and are worried please feel free to remind them.

Infections in Hospitals

Infection rates of
Staph Areus Bacteraemia

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0.81 infections per 10,000 patient care days Number of infections in SVHA per 10,000 patients White circle background with text

National benchmark
< 2.0 per 10,000 patient care days

Staphylococcus aureus is a type of micro-organism (bacterium) that can be commonly found on human skin. It sometimes referred to as “staph” or “golden staph”. Most of the time, it lives in our nose or on our skin without causing any problems. However, under some circumstances, it can get inside the body through broken skin (e.g. wounds, surgery, or medical devices) and cause infection that requires treatment with antibiotics.

MRSA is usually spread from person to person through direct skin to skin contact (usually via your hands) with a person who is infected or colonised, or by contact with shared items such as towels and frequently touched surfaces e.g. door handles, taps and benches. Hand washing is the most important strategy to prevent the spread of MRSA and other infectious microorganisms.

SVHA monitors SAB infections every month. The National target is for health organisations to have a rate that is less than 2 infections per 10,000 patient care days. Across SVHA for the last 12 months, the rate was 0.81 infections per 10,000 patient care days. This is significantly less than the National target.